This issue has been resolved. Our datapoint ingest was impacted between 3:11pm and 3:57pm PST. Charts and detectors were delayed during this period as well, as a portion of the data could not be ingested and processed by our platform.
Nov 18, 16:31 PST
Our fix has been implemented and we are are seeing early signs of recovery. We are continuing to work on stabilizing the system while monitoring the performance of the system.
Nov 18, 15:58 PST
The issue has been identified; we are working in putting the solution in place to restore the datapoint ingest.
Nov 18, 15:45 PST
Datapoint ingest is affected and we are dropping datapoints. We are investigating and will provide an update every 15 mins.
Nov 18, 15:34 PST