Metadata API errors and Charts not Loading for Some Customers

Incident Report for Splunk Observability Cloud US2

Resolved

This incident has been resolved.

Posted May 15, 2025 - 10:54 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 15, 2025 - 10:47 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 15, 2025 - 10:40 PDT

Investigating

Charts and metadata API requests for a subset of customers may not be loading. Datapoint ingest is not affected. We are investigating and will provide an update shortly.

Posted May 15, 2025 - 10:18 PDT

This incident affected: Splunk Observability Cloud Web Interface and Splunk Observability Cloud API.